Pradhan Mantri Gramin Digital Saksharta Abhiyan

Making one person in every family digitally literate is one of the integral components of the Prime Minister's vision of "Digital India". Pradhan Mantri Gramin Digital Saksharta Abhiyaan is the scheme to make six crore persons in rural areas, across States/UTs, digitally literate, reaching to around 40% of rural households by covering one member from every eligible household by 31st March, 2019.

The Scheme would empower the citizens in rural areas by training them to operate computer or digital access devices (like tablets, smart phones etc.), send and receive e-mails, browse Internet, access Government services, search for information, undertake digital payment etc. and hence enable them to use the Information Technology and related applications especially Digital Payments to actively participate in the process of nation building. The Scheme aims to bridge the digital divide, specifically targeting the rural population including the marginalised sections of society like Scheduled Castes (SC) / Scheduled Tribes (ST), Minorities, Below Poverty Line (BPL), women and differently-abled persons and minorities.

Appreciation of Digital Literacy

To make a person digitally literate, so that he/she can operate digital devices (like Tablets, Smart phones etc) send and receive emails & browse Internet for information and undertake digital payment etc.

Implementation Process

The scheme will be implemented by CSC e-Governance Services India Limited, a Special Purpose Vehicle (SPV) incorporated under the Companies Act 1956, (herein after referred to as "CSC-SPV"), under the overall supervision of Ministry of Electronics & Information Technology, with active collaboration of all the State Governments and UT Administrations.


NGOs, Industry, Government authorized centres, Common Services Centres (CSCs) and authorized educational institutions with appropriate infrastructure will be utilised to train and empower 6 Crore citizens on Digital literacy in Gram Panchayat and Districts of each State/ UT. The training will be held at various training locations including CSCs, Adult Literacy Centres, NIELIT Centres, RSETI, NGOs involved in IT Literacy, etc.

  • The Scheme is applicable only for rural areas of the country.
  • CSC-SPV will identify the beneficiaries in active collaboration with DeGS, Gram Panchayats, and Block Development Officers. The list of such beneficiaries would be made available on the scheme portal.
  • All CSCs can register and train candidates from specified area of Gram Panchayat /District of the country as per the prescribed eligibility criteria.
  • Eligible person to be enrolled in the nearest PMGDISHA training Centre using their Aadhaar (UIDAI) number.
  • Unique Username and Password to be provided to the beneficiary.
  • Learners to study the self learning e-modules through the LMS.
  • Continuous assessment at the end of each module.
  • Attendance on a daily-basis using Aadhaar number.
  • On fulfilling the minimum number of learning hours and successful completion of assessment, the learners will be eligible to appear for Real time examination process in collaboration with nationally recognized Certifying Agencies namely National Institute of Electronics and Information Technology (NIELIT), National Institute of Open Schooling (NIOS), ICT Academy of Tamil Nadu (ICTACT), Haryana Knowledge Corporation Limited (HKCL), National Institute for Entrepreneurship and Small Business Development (NIESBUD).
  • Certificates will be issued to successful candidates.
  • Training cost to the training agencies would be released by CSC-SPV only after successful certification of the candidates subject to meeting the prescribed outcome criteria.

Let's make at least one person in every
family digitally literate - Shri Narendra Modi

The implementation of the Scheme would be carried out under the overall supervision of Ministry of Electronics and IT in active collaboration with States/UTs through their designated State Implementing Agencies, District e-Governance Society (e-DeGS), etc.


A Programme Management Unit shall be setup under the CSC e-Governance Services India Limited (CSC-SPV) for the implementation of the PMGDISHA Scheme. PMU will provide necessary support to MeitY towards implementation, management and monitoring of the scheme. The CSC-SPV: PMU would perform the following main tasks/activities:

  1. Overall coordination, implementation and management of entire scheme
  2. Coordinate with various stakeholders including other stakeholders such as industries, NGOs, etc. involved in similar initiatives like PMGDISHA
  3. Develop curriculum Framework / Courseware Multilingual Content in consultation with various stakeholders/experts
  4. Prepare guidelines and norms for accreditation of training institutions in terms of training infrastructure, labs, faculty/trainers, etc. in consultation with accrediting agencies like NIELIT, IGNOU, NIOS, etc. Also prepare norms for periodic monitoring and assessment of the quality of training provided, faculty, infrastructure at the centre etc.
  5. Develop norms for beneficiary selection, registration of candidates, and monitoring of training.
  6. Prepare Examination and certification norms in consultation with certifying agencies.
  7. Delivery of e-content through mobile phones
  8. Conduct workshops/seminars and other awareness campaign for various stakeholders to create awareness about the scheme
  9. Create suitable monitoring mechanism based on Aadhaar identification to avoid double accounting and ensure proper monitoring.
  10. Provide periodic information to MeitY and the State Govt. /District Administration for monitoring of the scheme.
  11. Ensure that all the deliverables are completed within the allotted timeframe and budget. Any deviation should be submitted to MeitY for obtaining approvals.
  12. Bring out appropriate mechanism for Aadhaar linked registration and examination of beneficiaries
  13. Impact assessment study(ies) of the scheme through a third party with due approval of MeitY.
  14. Develop Centralized Portal for the scheme preferably using Open Source Technologies. The portal would include a content management system along with i) online admission of documents for empanelment as Training Partner/ Centre ii) Dashboard Access iii) Registration/ Updation of Candidates iv) Central Repository of Content v) Assessment & Certification of Digital Literacy through Aadhaar enabled remote proctored examination vi) Drill Down data access and vii) Reporting.
  15. Develop Mobile App to make available training content in 22 scheduled languages
  16. Standard Operating Procedures for following processes would be made available:
    • Registration and Training of candidates under PMGDISHA
    • Empanelment/Dis-empanelment of Training Partner/Centre under PMGDISHA
    • Examination in PMGDISHA
    • PMGDISHA Payment Process
  17. Periodic internal review of the implementation would be carried out through Board of CSC-SPV.


Module Name
Introduction to Digital Devices
Operating Digital Devices
Introduction to the Internet
Communications using the Internet
Applications of Internet(include citizen-centric services; Use of digital financial tools for undertaking cashless transactions)
Total Duration: 20 Hrs

Learning Outcomes / Competency Standards:

  • Understand the basics (terminology, navigation and functionality) of digital devices
  • Use digital devices for accessing, creating, managing and sharing information
  • Use the Internet to browse in an effective and responsible manner
  • Use technology to communicate effectively
  • Carry out cashless transactions using digital financial tools (USSD/ UPI/ eWallet/AEPS/ Card/ PoS)
  • Use Digital Locker
  • Use online citizen centric services
  • Appreciate the role of digital technology in everyday life, in social life and at work

Eligibility Criteria

  • Eligible Household: A household is defined as a unit comprising of Head of family, spouse, children and parents. All such households where none of the family member is digitally literate will be considered as eligible household under the Scheme.
  • Entry criteria
    • The beneficiary should be Digitally Illiterate
    • Only one person per eligible household would be considered for training
    • Age Group: 14 - 60 years
  • Priority would be given to
    • Non-smartphone users, Antyodaya households, college drop-outs, Participants of the adult literacy mission
    • Digitally illiterate school students from class 9th to 12th, provided facility of Computer/ICT Training is not available in their schools
  • Preference would be given to SC, ST, BPL, women, differently-abled persons and minorities
  • The identification of the beneficiaries would be carried out by CSC-SPV in active collaboration with DeGS, Gram Panchayats, and Block Development Officers. The list of such beneficiaries would be made available on the scheme portal.

Training Process

Learning Outcomes / Competency Standards:

  1. Understand the basics (terminology, navigation and functionality) of digital devices
  2. Use digital devices for accessing, creating, managing and sharing information
  3. Use the Internet to browse in an effective and responsible manner Use technology to communicate effectively
  4. Appreciate the role of digital technology in everyday life, in social life and at work
  5. Carry out cashless transactions using digital financial tools (USSD/ UPI/ eWallet/ AEPS/ Card/ PoS)
  6. Use Digital Locker
  7. Use online citizen centric services

The content generation / collation / management / aggregation - creation of content bank etc would be carried by CSC-SPV in consultation with various stakeholders as per the following:

  1. The content developed for the purpose of digital literacy training would be made available in 22 scheduled languages of India apart from English. A mobile 'app' would be made available in 22 scheduled languages so that training content can be downloaded and re-used as and when needed.
  2. For persons who cannot read and write, audio/visual/touch etc. based content would be developed. For those who can read and write, textual, structured, audio, video, and applications based content would be made available. Efforts would be made to design target beneficiaries specific contents with the use of local/localized resources.
  3. Top citizen centric schemes as indicated below are included as part of curriculum:
    • G2C Services- Caste certificate, Domicile certificate, Income Certificate
    • UIDAI Services
    • Banking Services
    • IRCTC- Railway reservation
    • Insurance
    • Telephone/data card Recharge
    • Election ID printing
    • Electricity- bill payment
    • Pan card
    • Passport
  4. As the thrust of the government is on promoting cashless transactions through mobile phones, the course content would also have emphasis on digital wallets, mobile banking, Unified Payments Interface (UPI), Unstructured Supplementary Service Data (USSD) and Aadhar Enabled Payment System (AEPS), PoS etc.
  5. Appropriate feedback from beneficiaries and trainers for content enhancement would be taken to modify the content as per the needs of beneficiaries.
  6. Emphasis would be given on use/operating of digital access device(computers, tablets, etc.) for navigating through various applications such as, opening internet browser, browse for information, search for information, listen to and watch audio and video, etc.
  7. Other digital literacy courses developed by various agencies in this field can also be considered for imparting digital literacy training.
  8. A Technical Committee setup by the CSC-SPV comprising of members drawn from NIELIT, IGNOU, NIOS, UNESCO, DEF, IT for Change, IIMC, INTEL, NASSCOM, NIIT, PMGDISHA partners, etc would ratify the contents. A Multilingual centralized pool of content relevant especially to rural masses would be created by CSC-SPV.